An Amazing Rescate Gold Card Story
One Sunday morning a San Carlos resident suffered a broken hip and was taken by Rescate ambulance to a hospital in Guaymas. If this had happened in Canada or the United States – or even in San Carlos – the ambulance portion of the story would end here.
This particular patient, while medically unlucky, was very fortunate to be a Rescate Gold Card Member so his story does not end here. The patient’s doctor in San Carlos learned that the patient wanted to be airlifted home to the United States and, because the patient is a Gold Card Member, the doctor called Jessy Guerrero, Comandante of Rescate de San Carlos, at home (this was a Sunday morning, remember) and asked him to assist. Jessy went to the hospital and assisted the man with phone calls to his relative in the United States as well as communications with his insurance company regarding arrangements for the air transport.
Early Monday morning Jessy received a phone call at home from the medivac company indicating that their jet would be landing in Guaymas at 10 am and asking for Jessy’s assistance. Jessy went back to the hospital and assisted the patient with communications and with settling the hospital bill. He and a colleague then transported the injured man to the Guaymas airport by ambulance and ensured that he was safely transferred to the airplane.
The benefits of Rescate Gold Card Membership are not always obvious until we need help. This story illustrates the caring and professional service that accompanies your Membership.